Terms-of-service
This page covers the core legal contract, order modifications, cancellation rules, and legal jurisdiction.
Order Modifications
No changes, alterations, or modifications to an order will be accepted within 24 hours of the scheduled delivery time. For modifications prior to this window, please write to orders@floralindia.com or connect via our Live Chat.
Cancellation & Fee Policy
If an order is canceled within 72 hours of the scheduled delivery time, a 50% cancellation fee will be charged.
Availability-Based Cancellation
We reserve the right to cancel an order within 24 hours of receiving it if the product is unavailable within a 5km radius of your delivery region. If the order was placed less than 24 hours before the delivery slot, the sender will be updated promptly via SMS, Email, or phone.
Public Holidays
If the requested delivery date falls on a public holiday, the product may be delivered one day prior or one day after.
Legal Jurisdiction
All legal disputes and legalities will be addressed and handled exclusively under the Delhi jurisdiction only.
Policy Updates
Terms and conditions are subject to change without prior notice.