Your Privacy is
Our Priority

To provide you with a seamless gifting experience, we may collect the following information:

Personal Information

• Full name, Email address, Mobile or telephone number
• Billing and delivery addresses
• Recipient's name, address and contact details
• Personalized gift messages
• Company details (for corporate orders)
• Any information you voluntarily provide while contacting us

Payment Information

For secure online transactions, payments are processed through trusted third-party payment gateways. Floral India does not store your complete debit card, credit card, or banking information on its servers.

Technical Information

When you visit our website, we may automatically collect your IP address, browser type, device information, operating system, website usage statistics, and cookies. This information helps us improve website performance, security, and user experience.

• Process and deliver your flower and gift orders.
• Coordinate deliveries with local and international florist partners.
• Confirm, update or modify your orders and provide customer support.
• Process refunds and resolve disputes.
• Improve our products, services and website functionality.
• Personalize your shopping experience.
• Send order confirmations and delivery updates.
• Inform you about new collections, festive offers, and discounts (only where permitted).
• Prevent fraudulent transactions and maintain website security.

Floral India respects your privacy and does not sell, rent, or trade your personal information to third parties for marketing purposes.

However, we may share limited information with trusted service providers only when necessary to fulfill your order, including local florists, logistics companies, payment gateways, and technology providers. These partners receive only the information necessary to perform their services and are expected to protect your information appropriately.

Since Floral India offers worldwide delivery, your information may be shared with trusted international fulfillment partners located outside your country solely for processing and delivering your order. We work only with reputable partners who maintain appropriate standards.

For corporate clients, concierge services, and premium customer programs where orders are placed on behalf of another individual, we collect and use only the information required to complete the requested delivery while maintaining strict confidentiality.

Our website uses cookies and similar technologies to improve website functionality, remember preferences, and analyze traffic. You may disable cookies through your browser settings, though some features may not function properly.

Protecting your information is extremely important to us. Floral India uses appropriate technical and organizational security measures to safeguard personal information against unauthorized access, misuse, alteration, or disclosure. We retain your information only for as long as necessary to complete orders, provide support, and meet legal obligations.

Depending on applicable laws, you may have the right to access, correct, or request deletion of your information, or withdraw consent for marketing communications. If you subscribe to our newsletters, you may unsubscribe at any time.

Please note that transactional communications (order confirmations, delivery updates) cannot be opted out of while your order is active.

Floral India reserves the right to update or modify this Privacy Policy at any time. The revised policy will become effective immediately upon being published on this website.

If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us at:

Floral India

Email: info@floralindia.com

Website: www.floralindia.com